Welcome to The Haven Practice
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Plans For Services As We Come Out Of Lockdown:
From 21st June 2021
- GP Appointments – we will reintroduce pre-bookable phone appointments, available up to two weeks in advance online and by contacting us. In addition, phone appointments will continue to be available on the day. If, following phone consultation the GP feels a face-to-face appointment is needed, the GP will invite the patient in for an appointment that day
From 19th July 2021 or in accordance with National Guidance
- Appointments with our Nursing Team and, Health Care Assistants – The Nursing team commenced seeing patients face-to-face from April for diabetic reviews and have now started seeing patients face-to-face for Asthma and COPD reviews.
We are pleased to say 24 Hr Average Blood Pressure Monitoring will start on this date together with Ear Syringing and we plan to have the self-test Blood Pressure machine will be back in the waiting room.
Improving Access Service
Improving Access Services is dedicated to improving access to routine primary healthcare services outside of the usual ‘core’ GP opening times
We offer routine, pre-bookable appointments with a GP or nurse which help you to be seen sooner – often on the same day. The appointment may be at another Surgery nearby. You can book an appointment via your own GP Surgery during daytime working hours.
We offer appointments between
Monday to Friday – 18:30 and 20:30
Saturdays – 08:00 and 14:00
Sundays – 10:00 and 13:00
If you need to cancel your IAS appointment, please call 07540 745730 or inform your GP Surgery.
Telephone line opening times:
Monday to Friday – 09:00 and 20:30
Saturdays – 07:45 and 14:00
Sundays – 09:45 and 13:00
If you appointment is at another Practice the contact details and travel directions are here. Extended hours addresses
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order medication, book appointments and use video call services.
Our Mission Statement: the reason we are here, we see as:
“To deliver a quality health care service and to work with our patients to improve health and well being and to meet new challenges for the future ”
To work together with our patients and staff to provide the best primary care services possible, working within location and national governance, guidance and regulations.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and services that the practice is offering are always heading in the same direction.
The Practice has always prided itself on providing high quality medicine in a traditional family practice setting and that has been the unwritten rule for many years since its foundation.
(Site updated 20/06/2021)