Message to our patients – update on the COVID-19 booster programme

Across Sussex the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.

You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months. 

We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services will also contact patients directly.

New appointments are being added every day across our vaccination services. We have been offering more than 80,000 appointments a week and in the last two weeks we have increased the number of available appointments by more than 10,000 a week. Further availability will come online from Wednesday 15 December. 

We will be working with all of our sites to take further steps to increase what they can offer again, including opening later and on more days. 

All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

In terms of any planned appointments with <insert name of the GP practice>, there are no changes at the current time and everyone should attend your planned appointments as normal. If we need to make any changes, we will contact you directly.

See more about the vaccination programme in Sussex, including the vaccination services: COVID-19 vaccinations - Sussex Health & Care Partnership (


The GP’s at The Haven seek to encourage every eligible patient to have their free flu jab this year. Perhaps you are delaying booking an appointment until more is known about the Covid-19 booster programme, or you are hesitant because there were very few cases of flu last year and you feel fit and well at the moment? You may be waiting for more information from the government or from other reputable sources? In any case, our sincere advice to our patients ,is that you should pre-book your flu vaccination appointment as soon as possible.

Our receptionists are waiting to hear from you.

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Important:  Data Extraction has been postponed by NHS Digital and we will post new date when information is known no current date is planned. 

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NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


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Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Useful Telephone Numbers

Out of Hours

NHS 111 (Out of Hours Service)

Emergency Dentist
03000 242548

Pharmacy (Westons Chemist)
01273 605354

Hospitals and Clinics

Brighton General Hospital
01273 605354

Hove Poly Clinic (including Blood Tests)
01273 242024

Lewes Victoria Hospital – Minor Injuries
01273 666472

Royal Sussex County Hospital
01273 696955

Royal Alexandra Children’s Hospital
01273 696955

Sussex Eye Hospital
01273 696955

Sexual Health and Contraception (SHAC)
01273 523388

The Park Centre for Breast Care
01273 664773

Walk in - Practice Plus Brighton Station
0333 321 0946

Community Services

Community Health Visitors
01273 666474

Community Midwives
01273 295623

Community Central Nursing Team
01273 242117 Option 2 Option 2


Brighton & Hove Wellbeing
0300 002 0060

Carer’s Hub (Young Carers)
01273 746222

Carer’s Hub (Adult Carers)
01273 977000 -

Community Roots
0808 196 1768

Child Health Bureau
01243 793643

Child Line 24 hour
0800 1111

Chlamydia Screening Programme Brighton & Hove
01273 523222

Domestic Abuse and Violence Helpline
0808 200247

Drinkline National Helpline
0300 123 1110

Front Door for Families
01273 290400 -

Family Information Service
01273 293545

Integrated Primary Care Team
01273 6969011 ext. 1377

National Debtline
0800 808 4000

Non-Emergency Patient Transport Service
0300 123 9841

Mental Health Rapid Response Service
0300 304 0078

MSI Termination of Pregnancy
0345 300 8090

Pavilion Drug and Alcohol Services
01273 731900

Rape and Sexual Abuse Centre
0808 8029999

R u ok?
01273 293966

116 123 -

Sexual Health Helpline
0300 123 7123

Social Services – Adult Social Care
01273 295555 / 0345 608 0191

Social Services – Children Social Care
01273 295920

Substance Misuse Service
01273 731900

Sussex Mental Healthline 24/7
0300 5000 101

Sussex Police (24hr non-emergencies)

Terrence Higgins South Downs
01273 764200

Youth Advice Centre
01273 624432

Other Useful Numbers

Age Concern
01273 720603 -

Blue Badge
01273 296 622 -

Brighton & Hove City Council
01273 290000

01273 238700 -

Finding NHS Dentists
0300 311 2233 -

Health Watch Brighton & Hove
01273 234 041 -

Health Watch Enquiries
01273 234 040 -

NHS England
0300 311 2233 -

Primary Care Support Services
0333 014 2884

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