Have you been referred?
What happens next?
Your referral is sent to the hospital. It is reviewed by the specialists’ team and added to a waiting list. The hospital manages the waiting lists not your GP.
Due to COVID, hospital waiting times are now very long. This means you might wait much longer than usual for an NHS appointment.
Supporting people on waitlists – My Planned Care public platform now live
We know that people waiting for elective care want to feel adequately informed and supported during this time. In response, and as part of the Elective Recovery Plan, we have recently launched the first phase of the My Planned Care Patient Digital Platform.
This site provides patients waiting for a hospital appointment, operation or treatment (excluding cancer) direct access to the latest wait-time information and support for all acute trusts across England. The platform is easy to access and navigate and is designed for patients who are on an NHS wait list, as well as their relatives, carers and supporting healthcare teams, including their primary care team.
Hospital results & follow-up
Your specialist will discuss your results and follow-up with you. If you do not hear from them, please call the consultants secretary. Please do not ask your GP for hospital results. Royal Sussex County Hospital Switchboard: 01273 696955.
How to check your hospital appointment
Please contact the hospital to find out when you will be seen by the specialist. The numbers to call are:
For Orthopaedics (MSK), Podiatry, Pain Management, Rheumatology 0300 303 8063
For Diabetes 0300 303 8066
For Wellbeing 0300 002 0060
For Radiology/Imaging 01273 523040
For all other hospital appointments call The Outpatient Booking Centre 0300 303 8360
How to get more help
The hospital has a Patient Advice and Liaison Service (PALS) who can help you. Royal Sussex County Hospital PALS: 01273 664683 or 664973 Email: firstname.lastname@example.org