Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: or click here to watch the video:

Important:  First data Extraction has been postponed by NHS Digital and we will post new date when information is known

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice 

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


test and trace banner

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.


Surgeries: Monday to Friday 8.30 - 12.00

Afternoons: Each day except Thursday 2.30 - 17.30 

Fast access clinics available at all clinics.

Dr Larissa Tate

Monday AM & PM surgeries Alternate

Tuesday AM & PM surgeries

Thursday AM surgery

Dr Alexandra Tate

Wednesday AM & PM surgery

Friday AM & PM surgery

Click here to try our New Online Service.....e-Consult:

Making an Appointment

Please call in or telephone 01273 555999 to make an appointment. You will usually be seen on the day you request. Babies and children are always seen on the same day.

You can make an appointment with any one of the doctors by:

  • Calling into Reception
  • Contacting us by telephone
  • Booking Online

(You must register in person with the surgery before using Patient Access for the first time. Find out more HERE.)

The Practice philosophy is that we like to take time when seeing our patients. For this reason you may experience delays during some surgeries. The receptionists will advise you of any such extended waiting time.

Telephone Advice

If you feel an appointment unnecessary but would like some advice, please ring and ask to speak to the doctor or nurse who will call you back when they are free (usually at the end of the surgery).

Do not forget to leave your correct contact details. 

Specialist Referrals

If you need to see a specialist then please come and see the doctor who will refer you as appropriate.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. 

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website