Noticeboard

BOOK YOUR FLU VACCINATION APPOINTMENT NOW

 The GP’s at The Haven seek to encourage every eligible patient to have their free flu jab this year. Perhaps you are delaying booking an appointment until more is known about the Covid-19 booster programme, or you are hesitant because there were very few cases of flu last year and you feel fit and well at the moment? You may be waiting for more information from the government or from other reputable sources?  In any case, our sincere advice to our patients ,is that you should pre-book your flu vaccination appointment as soon as possible. 

Our receptionists are waiting to hear from you

Data Sharing Opt-Out.  You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: https://www.nhs.uk/your-nhs-data-matters/ or click here to watch the video: https://www.youtube.com/watch?v=YLi9gh7RyLA

Important:  Data Extraction has been postponed by NHS Digital and we will post new date when information is known no current date is planned. 

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice 

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access.  If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

NHS Apps to Download.....


 

test and trace banner

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. 

We are now offering  Video Consultations as well as Telephone Consultations to our patients.  When your appointment is booked we will send simple instructions on how to use.  Please refer to our Online Services tab with step by step instructions.

Surgeries

Surgeries: Monday to Friday 0900-1200

Afternoons: Each day except Thursday 1500 - 1800 

Fast access clinics available at all clinics.

Dr Larissa Tate

Monday AM & PM surgeries Alternate

Tuesday AM & PM surgeries

Thursday AM surgery

Dr Alexandra Tate

Wednesday AM & PM surgery

Friday AM & PM surgery

Making an Appointment

Please call in or telephone 01273 555999 to make an appointment. You will usually be seen on the day you request. Babies and children are always seen on the same day.  Currently all appointments are via telephone or video consultation.  If you wish to see the Doctor Face to Face please let the Reception Team know when you call.  

You can make an appointment with any one of the doctors by:

  • Calling into Reception
  • Contacting us by telephone
  • Booking Online via Patient Access or the NHS App 

(You must register in person with the surgery before using Patient Access for the first time. Find out more HERE.) or have the NHS App set up. 

The Practice philosophy is that we like to take time when seeing our patients. For this reason you may experience delays during some surgeries. The receptionists will advise you of any such extended waiting time.

Telephone Advice

If you feel an appointment unnecessary but would like some advice, please ring and ask to speak to the doctor or nurse who will call you back when they are free (usually at the end of the surgery).

Do not forget to leave your correct contact details. 

Cancellations

If you cannot keep your appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you have the NHS App or Patient Access you can cancel your appointment online.  If we are closed you can also email us on BHCCG.Thehaven@nhs.net 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website