The Haven Practice - Information for new patients wishing to join the doctors surgery

Noticeboard

Data Sharing Opt-Out. You can choose whether your confidential information is used for research and planning. Please refer to the Tab Data Opt-Opts to find out more about what types of opt-outs and visit: https://www.nhs.uk/your-nhs-data-matters/ or click here to watch the video: https://www.youtube.com/watch?v=YLi9gh7RyLA

Important: First data Extraction will be on 1 September 2021 by NHS Digital

Follow us on Twitter @haven_practice or Facebook.... The Haven Practice

NHS App - if you are downloading the App and you need your Linkage Key you must be registered with Patient Access. If you are it can be found under My Account>Account Settings>My Practice (bottom right on screen)

The NHS App and the NHS COVID-19 app are two different apps.

The NHS App lets you share your COVID-19 status, order repeat prescriptions and a range of NHS services.

The NHS COVID-19 app is a contact tracing app, which also lets you check in to places like bars and restaurants

Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment.

We are now offering Video Consultations as well as Telephone Consultations to our patients. When your appointment is booked we will send simple instructions on how to use. Please refer to our Online Services tab with step by step instructions.

During the Covid-19 Pandemic

For any new Patients that wish to register we are encouraging you to download the forms, complete and submit online. A signed, scanned application or picture of a signed application emailed to the practice is acceptable. If this is not possible, you may print and complete manually and post through the Practice mailbox where we will process your Registration without Identity Checks. If you are unable to complete the form yourself then please contact us and we will be happy to do this on your behalf. If you do not have access to a printer please call the Practice and express your interest to register and we will then prepare the forms for you to collect.

We welcome patients from within our practice area

New Patient Registration

Once we have received the forms from you may make your first appointment 5 days after we have received your registration forms.

You will need to download and print the New Patient Pack for each person wishing to register and ensure that you have the correct age range. To assist you we have included the GMS1 form (Family Doctors Services Registration) in the Packs.

All information must be complete on all the forms before we can process your Registration. Incomplete information may mean a delay in your Registration being processed so please check all forms before you submit.

2021 Registration Packs for under 5 years

2021 Registration Packs for 5-10 years

2021 Registration Packs for 11-16 years

2021 Registration Packs for Adults

We will require two types of proof of identity, one of the following is needed from each Group:

• Passport

• Driving Licence

• Birth Certificate

• ID Card for European Countries

To verify your current address:

• Utility Bill,

• Visa, Rent Book

• Bank Statement

For children under the age of 5 years, we will need you to complete a Health Form for our Health Visitors which you can download and print by clicking on the link above.

When you have registered with the Practice, we will offer you a New Patient Health check with the nurse.

Our Premises are wheelchair accessible to all areas of the Practice. We have a Portable Induction Loop system available, should you require this facility please let Reception know when you visit the Practice.

We have baby changing facilities at the Practice located in the toilets.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf A Patient Guide to GP Services

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdf Download the Temporary Resident Registration Form