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Any patients who are seen in the Practice now need to wear a face covering or mask if asked to attend an appointment. During your visit, our Toilet facilities will not be available.

We are now offering a new Video Consultation Service and to use this service you will need to be registered for Patient Access. During these uncertain times, the best way to register for this service is by setting up online as below. If you are unable to do this you can download a form and return to us in the post or email.

Patient Guidance for Video Consultations

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Patient Registration:  If you are registering as a New Patient, you will need to complete a GMS1 (purple form) and a New Patient Form according to your age.  We can not process any New Registrations without both of these forms.

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Important information about Appointments

Welcome to The Haven Practice

We Welcome any New Patients to the Practice' please click here to register

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Consult online

Muscle or joint problem? Get help

Adult information and support for your health and wellbeing

Families Children & Young Adults COVID-19 Information & Support

Brighton and Hove - Information and Advice

Childrens Coronavirus Fact Sheet - National

COVID-19 update

Extended Hours

Are you moving address?

Coronavirus Update - Important Information Please Read

Currently all GP appointments will be a telephone consultation in the first instance. If you have booked a face to face appointment with the GP recently this will have been changed to a telephone appointment. The GP will now call you to assess whether you need to attend the practice. The call will be on the same date and around the same time as your original appointment. Please do not attend the practice unless instructed to by the GP.

Nurses appointments: These will be limited to essential appointments only.

Medication: Please only order the amount you need.

For the latest Covid-19 advice please visit

If you have a NEW persistent cough or a high temperature please stay at home for 7 days. Do not go to a GP surgery, pharmacy or hospital. If symptoms are serious or get worse visit the NHS 111 service.

Date: 18th March 2020

Wireless Signal, Icon, Image, Vector, Blue, Wi-Fi Free Wi-Fi available at the Practice

Due to the current pandemic, we need to ensure patient and staff safety and for this reason we intend to run from run site during

The week and two at the weekend. 


Week Day Availability









Weekend Availability





Benfield/Miles Oak




Wellsbourne/The Broadway





Extended hours addresses

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Mission Statement

Our Mission Statement: the reason we are here, we see as:
“To deliver a quality health care service and to work with our patients to enable good health now and to meet new challenges for the future ”

Our core values that are shared among the partners and staff are: -
• Openness
• Fairness
• Respect
• Accountability

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The Practice has always prided itself on providing high quality medicine in a traditional family practice setting and that has been the unwritten rule for many years since its foundation with Dr D Kelleher.

(Site updated 26/08/2020)
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